Payment policy

Flower Warehouse Payment Policy

At Flower Warehouse, we are committed to maintaining the highest level of security, transparency, and customer trust when handling your payment and personal data.

Secure Payment Processing

All transactions on Flower Warehouse are protected using Secure Socket Layer (SSL) encryption technology. This ensures your payment details are securely processed and encrypted throughout the entire checkout experience.
We do not store any financial information once your transaction is completed.

Accepted Payment Method

We currently accept secure payments through Shopify payment, allowing you to pay using major credit and debit cards, including Visa, MasterCard, American Express, and more.
Payments are processed through Shopify payment encrypted and PCI-compliant platform to ensure your transaction is safe and reliable.

Why Shopify payment?

  • Trusted by millions of users and businesses worldwide
  • Protects your payment details and personal information
  • Enables quick refunds and secure dispute resolution
  • No financial data is stored on our servers

Payment Confirmation

Once your payment is successfully completed via Shopify payment, you will receive an order confirmation email containing your order details and reference number.
If you do not receive confirmation within 24 hours, please contact us using the details below:

Contact Information

Trade name: The Flower Warehouse

Phone number: +44 20 7729 4444

Email: contact@flowerwarehouse.shop

Physical address: the flower warehouse, 517A Cambridge Heath Rd, London E2 9BU, United Kingdom

The Flower Warehouse operates from:

  • Monday to Saturday: 10:00 AM – 7:00 PM (GMT)